Business IT support Chelmsford & Essex
A thriving city such as Chelmsford, its businesses need first class IT Support. Our business first, technology second approach is part of what makes our offering so valuable.
If you own your own business and need IT Support Chelmsford or Essex, we offer you peace of mind with our IT solutions.
Are you struggling in this current economic climate with your IT, or your business is starting to pick up and you need to invest, we can help. Using some clever technology, we ensure the ongoing success of our Clients by offering consistently reliable and efficient IT Support:
- Implementing standards and best practices
- Reviewing your technology and what impact that has on your business
- Assisting in budget and planning for future technology.
- Helpdesk IT Support
- Onsite IT Support
“Softlink Solutions were chosen to supply, deliver, configure and install 220 laptops and 26 secured laptop trolley carts in all of the County Council’s youth centres throughout Essex. They delivered an excellent service, which was on time and within budget over the space of 5 days.
Essex Youth Service is an excellent informal education, social and personal development service targeted at the most vulnerable young people as well as supporting local community and voluntary sectors to deliver their own youth provision. By providing such a service Softlink Solutions have enabled us to deliver this great resource.
I have no hesitation in recommending Softlink Solutions from hardware provision to business IT support Essex.”
Business Development & Operations Manager
Why our IT support
Let’s be clear, we want to define a business relationship not a sales one. We get to know your business, so we understand what is critical, what needs to be available 100% of the time and what would be the impact on your business if it wasn’t.
We like to evaluate your technology in four key areas:
- Cost – £’s to IT Support company equates to a small part of the overall cost.
- Risk – reduction of business and technical risk.
- Performance – minimize employee downtime to maximise your team.
- Functionality – added functionality has effects on costs and ability to service your customers.
Through years of experience, we’ve realised the only way to impact a customers business positively is to provide an IT support package that ensures we take full responsibility of your IT and include the best features as standard.
Proactive server monitoring
Unlimited telephone/remote support as standard
We will ensure your company meet our evolving best practices and reviewed twice yearly.
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
We work with businesses across Essex & Greater London and have a diverse client base ranging from fast growing start ups, SMEs, to well established larger businesses.
With 20 years’ experience in business IT support in varying industries, we have worked for clients across all the major verticals including Manufacturing, Finance, Construction, Pharmaceutical, Wholesale and Distribution and, therefore, have a wide range of case studies.
However, no matter the vertical, we know that above all, no two businesses operate the same way which is why we’ll propose an business IT support Chelmsford & Essex package specific to your business requirements. For that reason we prioritise your future business development plans above all else.
Contact our Essex office
Call us now: 0845 094 0010
Heybridge Business Centre, 110 The Causeway,
Maldon, CM9 4ND
Contact our London office
Call us now: 0845 094 0010
Tower 42, 25 Old Broad Street,
London, EC2N 1HN