Reliable and powerful BDR solutions
Softlink Solutions offers a flexible, totally managed platform designed for your business. It allows complete peace of mind that you have a robust business continuity services in place.
Designed to meet the diverse backup needs of the SMB market, Softlink BDR provides full business continuity for our clients. The ability to resume operations quickly while swiftly regaining access to files and data could be the difference between recovering after a disaster, or closing your doors for good. A strong BDR solution allows you to convert a backup into a running system in a matter of seconds, which will maximize your chances of a successful recovery. With our solution, we’re able to simulate and test a coordinated disaster recovery scenario, ensuring all the necessary technology is in place, personnel is trained, procedures are implemented and data is restored as fast as possible.
“Softlink Solutions were chosen to supply, deliver, configure and install 220 laptops and 26 secured laptop trolley carts in all of the County Council’s youth centres throughout Essex. They delivered an excellent service, which was on time and within budget over the space of 5 days.
Essex Youth Service is an excellent informal education, social and personal development service targeted at the most vulnerable young people as well as supporting local community and voluntary sectors to deliver their own youth provision. By providing such a service Softlink Solutions have enabled us to deliver this great resource.
I have no hesitation in recommending Softlink Solutions from hardware provision to IT support Essex.”
Business Development & Operations Manager
Disaster Preparedness and Reliability
A downtime or data loss event should not be the first time you use a BDR solution. The only way to protect your business from the risks associated with data disaster is to implement a BDR solution today, because it gives you a reliable safety net to fall back on. Not only will quick and frequent backups limit data loss, but having a proper recovery process in place can help mitigate other damages in the long run. Even in the face of unpredictable events, you can rest assured that you’ll have a reliable solution in place whenever you need it.
The ability to resume operations quickly while swiftly regaining access to files and data could be the difference between recovering after a disaster, or closing your doors for good. A strong BDR solution allows you to convert a backup into a running system in a matter of seconds, which will maximize your chances of a successful recovery. With our solution, we’re able to simulate and test a coordinated disaster recovery scenario, ensuring all the necessary technology is in place, personnel is trained, procedures are implemented and data is restored as fast as possible.
A true business continuity solution goes beyond just traditional backup. While it’s important that your business data stays safe and intact, it’s critical that you’re able to recover that data should a disaster scenario occur. Our BDR solution leverages the cloud, meaning that your data is also stored offsite and able to be virtually brought back up. When the virtual server is deployed, your data will be easily accessible and your systems will be up and running again quickly, minimizing downtime and helping your business keep moving forward.
Frequently asked questions
With so many Managed Service Providers out there all offering very similar services the one thing that is unique about us is our people. As we become an integral part of your business you need to feel that our team is your team. Not only have we been around for 20+ years, and without hesitation we have the tools to provide a best in class service, but we’re likeable, friendly and we won’t let you down.
We have our UK engineers that deal with second line, escalations, and any onsite work. Then we have our US based Helpdesk that provides first line support. Our Helpdesk is highly trained, technically and from a Customer Service prospective (see below) and the ratio of engineers to a Customer site is high. Therefore, we are able to deal with multiple problems at the one site should the case arise.
These include; Microsoft Office Specialist (Office 2002-Office 2010 and Office365), Lexmark, Mac, CompTia Network, CompTia Security, HDI Certified in Support Centre Manager/Support Centre Directot/Customer Service Representative/Support Centre Analyst, Microsoft Certified IT Professional, ITIL Certified, Right Awareness Knowledge Certified, Cisco, Lean Six Sigma Green Belt, FileMaker 10 Certified Developer, Enterprise Desktop Administrator on Windows 7, Microsoft Windows Vista, Enterprise Support Technician on Windows Vista, Systems Engineer NT4, Windows 2000 Server, MCSE, Microsoft Certified Technology Specialist, Webroot Certified Partner, Microsoft Silver Datacentre and Silver Small and Mid market Cloud Solutions.
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Contact our London office
Call us now: 0845 094 0010
Tower 42, 25 Old Broad Street,
London, EC2N 1HN
Contact our Essex office
Call us now: 0845 094 0010
Heybridge Business Centre, 110 The Causeway,
Maldon, CM9 4ND