Business IT support Basildon
Basildon is a major hub of enterprise in the Thames gateway economy. The opportunities to develop your business, network and access to new markets is there, but what about your IT support? Is this part of your business going help you sink or swim? Softlink Solutions provides first class IT support and alongside our business and technology knowledge we have valuable offering.
So if you need IT Support, we offer you peace of mind with our expert IT solutions.
We like to evaluate your technology in four key areas:
- Cost – £’s to IT support company equates to a small part of the overall cost
- Risk – reduction of business and technical risk
- Performance – minimize employee downtime to maximise your team
- Functionality – added functionality has effects on costs and ability to service your customers
“Softlink Solutions were chosen to supply, deliver, configure and install 220 laptops and 26 secured laptop trolley carts in all of the County Council’s youth centres throughout Essex. They delivered an excellent service, which was on time and within budget over the space of 5 days.
Essex Youth Service is an excellent informal education, social and personal development service targeted at the most vulnerable young people as well as supporting local community and voluntary sectors to deliver their own youth provision. By providing such a service Softlink Solutions have enabled us to deliver this great resource.
I have no hesitation in recommending Softlink Solutions from hardware provision to business IT support Essex.”
Business Development & Operations Manager
Business IT support
Softlink solutions are renowned as one of the trusted IT support services companies due to our varied client portfolio, 98% client retention rate, outstanding customer reviews and accredited industry partnerships. We are proud to be a Microsoft Certified Partner and also provide services that may count towards your Cyber Essentials certification.
Softlink Solutions is Basildon’s trusted IT support provider for small & medium sized businesses. Our IT services cover both Windows and Mac IT support and is enjoyed by many businesses in and around Essex. We become your IT support department, so you can focus on running your London based business.
As standard, part of having our IT support services contract is we will protect and maintain the vital components of your IT network 24/7 by monitoring and maintaining its overall performance and health. As a result, you will experience reduced data loss, reduced disruption, reduced downtime and quicker fault resolution.
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
Proactive server monitoring
IT Security recommendations
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
IT consultancy in Basildon
We provide IT support services, IT infrastructure and IT consultancy across Basildon & Essex, acting as an outsourced IT support provider for the majority of our clients. Furthermore, we are also appointed to work alongside internal IT departments for our larger clients who require additional specialist consultancy or help.
We work with businesses across Essex & Greater London and have a diverse client base ranging from fast growing start ups, SMEs, to well established larger businesses.
With 20 years’ experience in business IT support Basildon in varying industries, we have worked for clients across all the major verticals including Manufacturing, Finance, Construction, Pharmaceutical, Wholesale and Distribution and, therefore, have a wide range of case studies.
However, no matter the vertical, we know that above all, no two businesses operate the same way which is why we’ll propose an IT support package specific to your business requirements. For that reason we prioritise your future business development plans above all else.
Contact our Essex office
Call us now: 0845 094 0010
Heybridge Business Centre, 110 The Causeway,
Maldon, CM9 4ND
Contact our London office
Call us now: 0845 094 0010
Tower 42, 25 Old Broad Street,
London, EC2N 1HN