Our experts can deliver a full range of IT support packages, and with us taking care of the IT, you’re free to concentrate on running your business.
We like to think that we have a unique approach to our client relationships; this is because we always make sure we understand our clients’ business, so that in turn we can understand exactly what they need from their IT systems and exactly how we can help their business run smoothly and develop successfully.
Appointing Softlink Solutions to provide IT support in your company means you’re appointing a team of IT professionals who will make your day to day business functions easier.
What are the advantages of external IT Support?
There are many advantages to contracting external IT support, the main one being that our industry experience means we know how to make technology work for you, and how to ensure that your IT systems are robust and secure.
External IT support also provides a 24/7 IT department, with no risks of people going off sick or taking holidays. Our team will always be available to resolve your IT issues and queries.
We also have the time and knowledge to regularly assess and monitor your IT, and we can advise on any necessary improvements or upgrades you may require. We can even advise you on how to budget for future technology
What IT Support services do we offer?
We offer IT support in the UK to all industry sectors, offering a full range of services from cloud computing, disaster recovery and managing spam. Some of these services are highlighted below.
Managing Antimalware means we can quickly detect, destroy, and prevent malware corrupting your IT systems; helping to ensure the safety of your data and business continuity.
Spam poses a massive threat to businesses and can occur in many forms. We can help our clients to stop email-borne threats before they reach the network. The way we manage spam is by using specifically designed software to monitor both incoming emails and outgoing emails to ensure there are no data leaks and no threats coming into your email inbox.
Managed Disaster Recovery
No business can afford the data loss or downtime of a disaster, which is why an enterprise-class backup and disaster recovery solution are essential. Softlink Solutions have developed a disaster recovery solution suitable for SMEs and that can be relied on no matter what kind of disaster comes your way.
Having a robust antivirus solution is vital for any business to ensure maximum security. We deploy a network wide antivirus system (powered by the Kaspersky Labs Antivirus Engine) which provides us with real-time status updates, ensuring that we are alerted to any threats as they occur, so that we can act on them immediately.
Many people have heard of the term cloud computing, but many are still not aware of the great advantages of using the cloud.
In a nutshell, cloud computing is a way for businesses and individuals to manage documents and data using the internet. This could mean having your email hosted via cloud computing, or having all of your computer documents sitting on a virtual server that you can access over the internet.
Softlink Solutions can provide all of the information you need regarding cloud computing. Our experts can then help you to identify how it can benefit your business and make your transition to the cloud a smooth one.
If you’re not sure which level of IT support you need, why not take a look at our IT Support page and find out more about our services? Alternatively you can simply contact us here to get in touch with one of our advisors, all of whom are experienced professionals providing IT support in the UK.