Softlink Solutions ethos is all about delivering a professional solution with the customer at the core of every decision that is made. The customer really is ‘King’ at Softlink Solutions.
It’s our mission to become an integral part of your team to successfully deliver the most effective IT support and solutions.
By beginning our relationship on the right footing, we can truly understand your business needs and how to impact that in a positive way. It’s not all about the technology; IT Support companies need to have a good understanding of business to deliver a repeatable high level of IT Support.
Our experience has taught us that by providing different levels of support, it can leave Customers vulnerable. We offer a fully managed IT Support package where we include IT critical solutions as standard, so you can be assured you have the very best. Alternatively, we offer a complimentary package in the cases where you already have an IT Manager or Team and they may require a little extra help with end user support, proactive 24/7 support of your servers, disaster recovery services or general expertise for installations or upgrades.
We will ensure your IT grows and evolves as you do, so you are never left behind your competition. Our Best Practice reviews with yourselves guarantees no stone is left unturned.
If your business is between 10 – 1000+ users and you want to discover how you can eliminate your IT problems and get on with doing what you do best, then get in touch.
We have the resource, process and expertise to scale our IT Support to fit your requirements. With dedicated Account Management you will also be guaranteed that friendly, personal touch that is so important in forming a successful business relationship.