Softlink QL ERP System

For the last 34 years the Softlink Quantum Leap Business Suite has been focused on empowering companies and their customers with a single, centralised source of information. A fully customisable product suite, allowing companies to dictate how the system works, not the system dictating how the company works.

There are a number of standard suites you can choose from, however all suites are highly customisable for your particular needs such as Financials, Commercials, Business Development, Contracting, Manufacturing, Service & Maintenance and Insulation Estimating.

We have clients in a number of different industries, including Wholesales & Distribution, Manufacturing and Service and Maintenance.

Our latest Softlink QL ERP system testimonial

“Softlink Solutions ERP System has enabled us to move with the times without having to get to grips with new systems and procedures. The new stock consignment system has not only improved our cash flow, it has also enabled us to meet quick lead times adding greater value to our own client relationships”

Speedboard Assembly

Neil Owen
Managing Director

Frequently asked questions

With so many Managed Service Providers out there all offering very similar services the one thing that is unique about us is our people. As we become an integral part of your business you need to feel that our team is your team. Not only have we been around for 20+ years, and without hesitation we have the tools to provide a best in class service, but we’re likeable, friendly and we won’t let you down.

We have our UK engineers that deal with second line, escalations, and any onsite work. Then we have our US based Helpdesk that provides first line support. Our Helpdesk is highly trained, technically and from a Customer Service prospective (see below) and the ratio of engineers to a Customer site is high. Therefore, we are able to deal with multiple problems at the one site should the case arise.

These include; Microsoft Office Specialist (Office 2002-Office 2010 and Office365), Lexmark, Mac, CompTia Network, CompTia Security, HDI Certified in Support Centre Manager/Support Centre Directot/Customer Service Representative/Support Centre Analyst, Microsoft Certified IT Professional, ITIL Certified, Right Awareness Knowledge Certified, Cisco, Lean Six Sigma Green Belt, FileMaker 10 Certified Developer, Enterprise Desktop Administrator on Windows 7, Microsoft Windows Vista, Enterprise Support Technician on Windows Vista, Systems Engineer NT4, Windows 2000 Server, MCSE, Microsoft Certified Technology Specialist, Webroot Certified Partner, Microsoft Silver Datacentre and Silver Small and Mid market Cloud Solutions.

Why Softlink QL ERP System?

Whether you call it a help desk or an outsourced IT support desk, maintaining an efficient and comprehensive support process in house is costly and time consuming. There are issues covering training, absences and experienced staff moving on. Outsourcing IT support removes this need.
Many clients outsource a part of their own service desk, such as patch management or disaster recovery. Or take advantage of our 1st line, and benefit from our advanced ticketing capabilities, or their escalation process so they have specialist expertise to call upon.

Softlink QL ERP system software suites

Financials

Provides the facilities required to control your Sales and Purchase Ledger with multi-company & multi-currency as standard throughout. Cash Book, Credit Control and Nominal Ledger integration enables you to produce accurate management accounts as and when required (your accountant would assist in setting up the structure for these management reports e.g. Profit & Loss, Balance Sheet etc).

Supplier payment runs will produce remittance advices along with cheques or BACS payments as required.

Providing the ultimate in flexibility…

  • Unlimited transactions
  • Cleared transactions can be moved to account history
  • Multi-company
  • Multi-currency
  • Statements can be printed or emailed
  • All reports can be exported to PDF, Word and Excel (except for formatted stationary reports e.g. invoices, statements, profit & loss etc.)
  • Control your payments
  • Integration to nominal ledger to provide up to date management information
  • Purchase invoices match to goods received notes (GRN’s)
  • Management reports, structured for your company e.g. Profit & Loss,
  • Balance Sheet, KPI’s, Budgets and Forecasts etc.

Commercials

Provides the facilities required to control your Sales and Purchase Order Processing requirements, with full stock control facilities. Delivery notes, Invoices are produced to suit your needs, while goods received notes (GRN’s) can be used to check supplier invoices against goods received. Customer/Products discount matrix can be maintained as well as standard quantity break pricing or discounts to provide flexibility in sales prices to your customers. Supplier prices can be held against products for ease of raising purchase orders, which can be raised as back to back purchase orders against sales orders, or as purchase orders for satisfying stock, orders or manufacturing requirements.

Providing the ultimate in flexibility…

  • Unlimited transactions
  • Cleared transactions can be moved to account history
  • Multi-company
  • Multi-currency
  • Invoices and Purchase orders can be printed or emailed
  • All reports can be exported to PDF, Word and Excel (except for formatted/stationary reports e.g. invoices, statements, profit & loss etc.)
  • Control your sales and purchase ordering
  • Control your stock
  • Run regular stock checks on ranges of products
  • Integration to nominal ledger to provide up to date management information

Service & Maintenance

Provides the facilities for entering and maintaining your service calls, the ability to schedule calls dependent upon SLA’s and engineers availability.

Customers inventory can be maintained, along with stock control and reporting on the service and maintenance required while Invoices can be produced for your service contracts.

IP addressing and various other details can be maintained to keep you completely in control of your service and maintenance.

Providing the ultimate in flexibility…

  • Unlimited transactions
  • Unlimited number of service contracts
  • Unlimited number of calls
  • Service calls entry and maintenance
  • Invoicing
  • Engineer Maintenance
  • Engineer Hourly Availability
  • Engineer Calendars
  • Customer Inventory
  • Maintain Serial Numbers
  • IP Address Maintenance
  • Vast number of reports
  • Stock Issues
  • Sales Orders
  • Table Maintenance for:
    • Cover Codes
    • Service Codes

Contracting

Provides the facilities for monitoring your costs and income for contracting. Multiple cost heads can be applied against each contract and budgets set against cost heads. Details are held against each cost head for the costs and income for the life of the contract. Labour time sheet entry enables your labour elements to be applied to any contract.

You will then be able to see which contracts are profitable and which are dragging you down. Integrates with all other suites as required.

Providing the ultimate in flexibility…

  • Unlimited transactions
  • Unlimited number of contracts
  • Unlimited cost heads
  • Budgets for each cost head
  • All reports can be exported to PDF, Word and Excel.
  • User defined reports
  • Reporting analysis codes
  • Labour time sheet entry
  • Integrates with:
    • Purchase Ledger
    • Sales Leger
    • Nominal Ledger
    • Stock Control
    • Purchase Order Processing
    • Sales Order Processing

Manufacturing

Provides the facilities required to control your Manufacturing requirements, creating bill of materials, work centres and routing of production for operations. Works orders are raised and issued to production. MRP (Material Requirements Planning), ICP (infinite Capacity Planning), FCP (Finite Capacity Planning) as well as What If costing can be run against outstanding works orders to provide details of where stock is to be ordered or overtime is required on certain resources to meet the production needs at that point in time.

Providing the ultimate in flexibility…

  • Unlimited transactions
  • Unlimited works orders
  • Unlimited parts
  • Parts references can have special characters imbedded (e.g. 760/2 etc.)
  • Multi level bill of materials
  • Maintain work centres and routing
  • MRP will take account of sales orders, works orders, stock and outstanding purchase orders
  • Finite capacity planning and Infinite capacity planning from the MRP calculation
  • Labour costing against works orders
  • Maintenance of standard, actual costs options.
  • Nominal ledger can optionally take account of all stock movements.

Other Modules

Quantum Leap has several other modules that have been specifically written for industry.

An example of a few of these are below:

Business Development:

  • Marketing
  • Quotations

Agent Commission System (for IFA businesses):

  • Agent Commission Control

Thermal Insulation Estimating:

  • Estimation of insulation costs

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Contact our London office

Call us now: 0845 094 0010

Tower 42, 25 Old Broad Street,
London, EC2N 1HN

Contact our Essex office

Call us now: 0845 094 0010

Heybridge Business Centre, 110 The Causeway,
Maldon, CM9 4ND