MANAGED SERVICE PROVIDER

IT Support Services

As one of the trusted Managed Service Providers in Essex, Greater London and the Home Counties, we offer our Clients a comprehensive range of IT Support Services. From fully managed outsourced IT, to complimentary IT support, to managed security, we have something to offer businesses of all sizes in any industry.

Let us offer you a free health check to see how we could make a positive impact on your business.

softlink solutions managed service provider

IT Support

Unlimited remote support

Onsite support

24/7 worldwide support

Outsourced Support

Complementary IT support

Fully outsourced helpdesk

Disaster recovery solutions

IT Consultancy

Project work and migrations

Security and network assessments

Software solutions and development

IT Infrastructure

Connectivity

Structured cabling

Business telephony

IT Security

Patch management

Server and client security

Perimeter security

Cloud Solutions

Hosted servers and services

Office 365

Backup and disaster recovery

Why Work With Us

Softlink Solutions ethos is all about delivering a professional solution with the customer at the core of every decision that is made.
The customer really is ‘King’ at Softlink Solutions.

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To become an integral part of your team to successfully deliver the most effective IT support and solutions

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By beginning our relationship on the right footing, we can truly understand your business needs and how to impact that in a positive way

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It’s not all about the technology; IT Support companies need to have a good understanding of business to deliver a repeatable high level of IT Support

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Meet Our Senior Team

A family run business, internally united in delivering remarkable customer service.

[ult_team img_hover_eft=”” social_icon_effect=”on” social_links=”%5B%7B%22social_icon_url%22%3A%22https%3A%2F%2Ftwitter.com%2FWeAreSoftlink%22%2C%22selected_team_icon%22%3A%22Defaults-twitter%22%2C%22social_icon_color%22%3A%22%236e298d%22%2C%22social_icon_hover_color%22%3A%22%23222222%22%7D%2C%7B%22social_icon_url%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fsoftlinksolutionsltd%22%2C%22selected_team_icon%22%3A%22Defaults-facebook%20facebook-f%22%2C%22social_icon_color%22%3A%22%236e298d%22%2C%22social_icon_hover_color%22%3A%22%23222222%22%7D%2C%7B%22social_icon_url%22%3A%22https%3A%2F%2Fuk.linkedin.com%2Fin%2Fwearesoftlink%22%2C%22selected_team_icon%22%3A%22Defaults-linkedin-square%22%2C%22social_icon_color%22%3A%22%236e298d%22%2C%22social_icon_hover_color%22%3A%22%23000000%22%7D%5D” social_icon_size=”20″ divider_effect=”” image=”id^3055|url^https://softlinksolutions.co.uk/wp-content/uploads/2019/05/neiltrivett.jpg|caption^null|alt^null|title^neiltrivett|description^null” name=”NEIL TRIVETT” pos_in_org=”MANAGING DIRECTOR”]We could see that the general SME market had the growth potential and we wanted to bring what were often seen as ‘corporate’ systems within their reach.[/ult_team]

[ult_team img_hover_eft=”” social_icon_effect=”on” social_links=”%5B%7B%22social_icon_url%22%3A%22https%3A%2F%2Ftwitter.com%2FWeAreSoftlink%22%2C%22selected_team_icon%22%3A%22Defaults-twitter%22%2C%22social_icon_color%22%3A%22%236e298d%22%2C%22social_icon_hover_color%22%3A%22%23222222%22%7D%2C%7B%22social_icon_url%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fsoftlinksolutionsltd%22%2C%22selected_team_icon%22%3A%22Defaults-facebook%20facebook-f%22%2C%22social_icon_color%22%3A%22%236e298d%22%2C%22social_icon_hover_color%22%3A%22%23222222%22%7D%2C%7B%22social_icon_url%22%3A%22https%3A%2F%2Fuk.linkedin.com%2Fin%2Fwearesoftlink%22%2C%22selected_team_icon%22%3A%22Defaults-linkedin-square%22%2C%22social_icon_color%22%3A%22%236e298d%22%2C%22social_icon_hover_color%22%3A%22%23000000%22%7D%5D” social_icon_size=”20″ divider_effect=”” image=”id^3057|url^https://softlinksolutions.co.uk/wp-content/uploads/2019/05/nicolatrivett.jpg|caption^null|alt^null|title^nicolatrivett|description^null” name=”NICOLA TRIVETT” pos_in_org=”BUSINESS DEVELOPMENT MANAGER”]Nothing is so contagious as enthusiasm’ – Samuel Taylor Coleridge. Our Team at Softlink have plenty. Looking after, driving forward and keeping our customers IT one step ahead of their competitors is paramount to what we believe in. Every business needs IT, but how it’s run is what will make the difference.[/ult_team]

[ult_team img_hover_eft=”” social_icon_effect=”on” social_links=”%5B%7B%22social_icon_url%22%3A%22https%3A%2F%2Ftwitter.com%2FWeAreSoftlink%22%2C%22selected_team_icon%22%3A%22Defaults-twitter%22%2C%22social_icon_color%22%3A%22%236e298d%22%2C%22social_icon_hover_color%22%3A%22%23222222%22%7D%2C%7B%22social_icon_url%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fsoftlinksolutionsltd%22%2C%22selected_team_icon%22%3A%22Defaults-facebook%20facebook-f%22%2C%22social_icon_color%22%3A%22%236e298d%22%2C%22social_icon_hover_color%22%3A%22%23222222%22%7D%2C%7B%22social_icon_url%22%3A%22https%3A%2F%2Fuk.linkedin.com%2Fin%2Fwearesoftlink%22%2C%22selected_team_icon%22%3A%22Defaults-linkedin-square%22%2C%22social_icon_color%22%3A%22%236e298d%22%2C%22social_icon_hover_color%22%3A%22%23000000%22%7D%5D” social_icon_size=”20″ divider_effect=”” image=”id^3059|url^https://softlinksolutions.co.uk/wp-content/uploads/2019/05/eddytrivett.jpg|caption^null|alt^null|title^eddytrivett|description^null” name=”EDDY TRIVETT” pos_in_org=”SOFTWARE DIRECTOR”]I formed the company in 1998 having been in IT, at that time, for over 35 years. Today I am a Director, with my main responsibilities for our QL ERP software. I have always been passionate about helping businesses improve and grow through technology, and over the many years I’ve been in IT I’ve seen a lot of growth and change![/ult_team]

INTERESTED IN OUR SERVICES

Who do we work for?

Size really doesn’t matter! If you are a start-up, but expanding fast, or maybe an established larger business or everything in between we can help.

Celebrating 20 years in one of the most competitive markets, we have the experience in enterprise level support.

We pride ourselves in providing IT Support packages that suit your business requirements. You are unique and this should be reflected in your IT infrastructure and provision.

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Our News & Updates

Stay updated on advice, news and articles.

13th July 2020

Have your business credentials been leaked on the Dark Web?

30th June 2020

How using Microsoft Teams can help your business stay in touch wherever you are

17th April 2020

Working from home during the COVID-19 Crisis

17th December 2019

Does your business have a complete security solution…

17th December 2019

Time is running out for Windows 7

28th November 2019

We all need a reboot and your PC is no exception

HOW HEALTHY IS YOUR NETWORK

Do you want a FREE IT health check?

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